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Customer Service Representative : Lagos

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Vintex Global – We are a fast growing company, recruiting and developing candidates into being the best version of themselves on their various career path.

We are recruiting to fill:

Job Title: Customer Service Representative
Location:
 Maryland, Lagos State
Employment Type: full-time

Responsibilities:

  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries

Requirements/Skills:

  • Excellent communication and writing skills
  • Ability to work under pressure.
  • Comfortable using computers.
  • Experience working with customer support.
  • Minimum qualification is OND
  • Experience: 0 – 3

Remuneration
Salary:
 N70,000 – N100,000 per month

Application Closing Date
16th November, 2020

Method of Application
Interested and qualified candidates should send application and CV to: jobs@vintexglobal.com.ng using Job Title as the subject of the email.

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