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Customer Service Executive : Ikeja, Lagos

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Tekniteed Nigeria Limited is one of the fastest growing industrial spares and packaging solutions marketing house in Nigeria. We specialize on conveyor spares, power transmission, fluid power, automation, OEM after-market parts, material handling and industrial tools.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Ikeja, Lagos
Employment Type: Full Time

Job Description

  • As the first point of contact for most clients, endeavor to answer telephone inquiries in an efficient, friendly, and professional manner. This also includes monitoring & control of visitors.
  • Provide support to the Sales/Marketing/Logistics Team.
  • Prepare Sales Advice/Quotations/Invoices/Delivery notes and marketing materials and standard letters.
  • Liaise with vendors & third Parties regarding the administration of the sales process.
  • Update company databases and may include current customer accounts.
  • Participate in key result areas and KPI review processes to establish areas for improvement
  • Achieve planned reporting time in quality and timeliness.
  • Achieve savings plan for the company.
  • Manage relations with employees to guarantee a stress-free working environment.
  • See to it that all project works carried out in the Company are safe and are done in an environmentally-friendly manner.
  • Ensure that processes in the Customer Service department are not hazardous to the health and safety of all staff.
  • Ensure that subordinates in the Customer Service department are aware of the company’s HSE policies and see to it that they comply at all times.
  • Ensure proper use and upkeep of company property.
  • Follow-up on all shipments to ensure that we meet the service standard agreed to us with the client.
  • Carry out any other assignment as may be given by the MD, and Head of Operations.
  • Personally represent the TekniTeed brand professionally and ethically at all times.

Job Qualifications

  • Bachelor’s Degree
  • Experience: 3 – 5 years.

Application Closing Date
30th November, 2020.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@tekniteedng.com using the Job Title as the subject of the email.

Note: Applicants who reside within the region of Agege, Ogba, Opebi, Oshodi, Berger, and Ikeja axis will be of added advantage.

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