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Collections Officer – Lagos

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OTP Internet Technology (9 Credit) is a mobile app that provides simple, allows you to access loan at anytime, anywhere.

We are recruiting to fill the position below:

Job Title: Collections Officer

Location: Lagos

Job Description

  • We are recruiting for a Collections Officer who can help us achieve our company’s financial goals.
  • The ideal candidate for this position must be willing to work as part of a dynamic team.

Responsibilities

  • Monitor accounts to identify overdue payments
  • Make calls to clients about their loan repayments
  • Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
  • Negotiate payment plans and schedules
  • Conduct collections process on each customer that includes, phone calls, emails and text messages
  • Develop collection methods that brings in revenue and ensure full repayment of loans
  • Keep accurate records and reports on collections.

Job Specifications

  • Minimum of OND in related field
  • Tech-savvy with working knowledge of Microsoft packages
  • Goal oriented so as to meet daily targets
  • Excellent communication skill (written and oral)
  • Patience, ability to manage stress and negotiation skill.
  • Open to working on Saturdays when required
  • Customer service training/experience
  • Minimum of 1 year of experience in similar role.

Application Closing Date
29th February, 2020.

How to Apply
Interested and qualified candidates should send their CV to: 9creditrecruitment@gmail.com using the Job Title as the subject of the email.

CALL US TODAY FOR YOUR CV AND COVER LETTER WRITING CLICK HERE TO APPLY

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